CUSTOMER CARE

If your enquiry is regarding an ORDER, please provide us with your ORDER NUMBER and the NAME, COLOUR and SIZE of the item(s) you purchased using the below form when emailing Joslin Customer Care.

EMAIL CUSTOMER CARE HERE

If the above link doesn't work, please email customercare@joslinstudio.com

Our Customer Care hours are Monday - Thursday, 8.30 am - 4.30 pm, AEST (Australian Eastern Time).

If your email is sent on a Friday, or over the weekend, we will respond to you on the following business day.

If you email us from an international location, we cannot email you back until AEST Business Hours the following business day.

Please select your location to continue.

Australian FAQ

International FAQ

Shopping internationally or used to another method of sizing? 

Joslin Sizing Guide & Conversion.

Please select your location to continue.

Australian Returns

International Returns

For help with sizing, styling or an out-of-stock item, please use our TEXT service:


AUSTRALIA | 0433 860 848 
INTERNATIONAL | +61 433 860 848 


Our text service operates from 9:39 am to 5:30 pm AEST, Monday - Thursday.