CUSTOMER CARE
If your enquiry is regarding an ORDER, please provide us with your ORDER NUMBER and the NAME, COLOUR and SIZE of the item(s) you purchased using the below form when emailing Joslin Customer Care.
If the above link doesn't work, please email customercare@joslinstudio.com
Our Customer Care hours are Monday - Thursday, 8.30 am - 4.30 pm, AEST (Australian Eastern Time).
If your email is sent on a Friday, or over the weekend, we will respond to you on the following business day.
If you email us from an international location, we cannot email you back until AEST Business Hours the following business day.
Shopping internationally or used to another method of sizing?
For help with sizing, styling or an out-of-stock item, please use our TEXT service:
AUSTRALIA | 0433 860 848
INTERNATIONAL | +61 433 860 848
Our text service operates from 9:39 am to 5:30 pm AEST, Monday - Thursday.